Returns & Exchanges

At 401 Games, we want you to be completely satisfied with your fashion finds. If your purchase doesn't fit or meet your expectations, you can return unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the apparel in its original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.